She was raised by a single mother, a Panamanian immigrant in a New York City housing project. She attended parochial school and discovered an aptitude for math and figures. While she was pointed by teachers toward a traditional woman's career such as nursing, she made another calculation: What high-paying work was available with the degree she knew she could get in math or science? She attended Polytechnic Institute of New York and Columbia University with that in mind. Her career at Xerox started with a summer internship in 1980. A decade later, her hard work caught the eye of a senior executive who offered her the position of assistant. Climbing the ladder, she would later take on the same role for then CEO Paul Allaire.
In 1999, she was named vice president for global manufacturing and, in 2000, senior vice president of corporate strategic services, heading up manufacturing and supply chain operations. She then took on a broader role leading Xerox's global research and product development, marketing, and delivery.
In April 2007, Burns was named president of Xerox and elected a member of the company's board of directors. She was named chief executive in July 2009 and assumed the role of chairwoman of the company last year.
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